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title: I am having trouble adding a favicon
description: >-
The favicon is the icon displayed on the browser tab of your team's published
documentation site. To upload a favicon, edit your team profile in Team
Setting...
----------

The favicon is the icon displayed on the browser tab of your team's published documentation site. To upload a favicon, [edit your team profile](/docs/administration/managing-your-team/team-settings/#editing-your-team-profile) in **Team Settings** > [**Edit Profile**](https://go.postman.co/settings/team/general).

## You are experiencing one of the following issues

* I’m unable to upload a favicon.
* I’m having trouble deleting or updating our team .ico file.
* I have uploaded a favicon in **[Team Settings](https://go.postman.co/settings/team/general)** but the documentation shows the default Postman favicon.
* I am seeing a Something Went Wrong error after uploading the image.

## How to unblock yourself

* Verify the image size. It should not be more than 500KB and be 16x16 or 32x32 pixels.
* The image file format type is **.ico**
* Make sure [cloudinary.com](https://cloudinary.com) is not blocked on your network. To find out, try to reproduce on a different network.

If you're still experiencing issues after trying the options above, please submit a [support request](https://support.postman.com/hc/en-us/requests/new/) so we can investigate further. Please make sure to indicate exactly which steps you’ve already tried so that we can better help you.

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Have more questions? [Submit a request](/help/submit-request)

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