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title: I can't use Postbot
description: >-
You are experiencing the following issues I can’t find Postbot in my Postman
account. How can I request an Admin to enable Postbot for the team? What to
expe...
-------

## You are experiencing the following issues

* I can’t find [Postbot](/docs/postman-ai/overview/) in my Postman account.
* How can I request an Admin to enable Postbot for the team?

## What to expect

* Postbot is a v11 feature and users or teams must upgrade to v11 to access it.
* Any Admin user can enable Postbot for free in the team’s [**Product access** dashboard](https://go.postman.co/settings/team/products-access) .
* Postbot is not available in Public and Partner workspaces.

## Unblock yourself

To use Postbot, do the following:

* Upgrade to Postman v11.

* Send a request to your team’s Admin to enable Postbot. Admins can enable Postbot in the [Product access](https://go.postman.co/settings/team/products-access) dashboard. Learn how to [manage access to add-ons](/docs/administration/managing-your-team/manage-team-product-access/) in the Postman Learning Center.

* **Note:** Once it's enabled, all users with the Developer role can use Postbot across the team's workspaces.

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Have more questions? [Submit a request](/help/submit-request)

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