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title: Fixing a 500 internal server error response
description: >-
You are experiencing the following issue After sending a request, the response
results in the error 500 Internal Server Error. What to expect A 500 Internal
...
---

## You are experiencing the following issue

After sending a request, the response results in the error *500 Internal Server Error.*

## What to expect

A [500 Internal Server Error](https://developer.mozilla.org/en-US/docs/Web/HTTP/Status/500) is an HTTP status code that indicates that the server encountered an unexpected error while processing the request.

* **Note:** Reach out to the API service and check the status page of the API Service and see if their systems are operational.

## Unblock yourself

* Make sure there is no error in the configuration of your request. Look for typos, whitespaces, or invalid JSON formatting.
* Compare the API documentation of the service you’re making a call to with the configuration of your request. Check that the elements below are configured correctly in the request:
  * The [request headers](/docs/sending-requests/create-requests/headers/#configure-request-headers)
  * The parameters in the [request body](/docs/sending-requests/create-requests/parameters/#send-body-data-with-requests)
  * The [query parameters](/docs/sending-requests/create-requests/parameters/#send-request-parameters)
  * The [HTTP method](/docs/sending-requests/create-requests/request-basics/#select-request-methods)

If the issue persists after checking the configuration of your request, reach out to the service provider of the endpoint you are trying to make a call to.

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Have more questions? [Submit a request](/help/submit-request)

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