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title: Fixing an ECONNRESET error
description: >-
You are experiencing the following issue I am seeing an ECONNRESET error when:
Sending a request in Postman Sending a request in Newman Running requests
usin...
-------

## You are experiencing the following issue

I am seeing an **ECONNRESET** error when:

* Sending a request in Postman
* Sending a request in Newman
* Running requests using the Collection Runner
* Monitoring an API

## What to expect

* The **ECONNRESET** error means that the server unexpectedly closed the connection and the request to the server was not fulfilled.
* Connection problems often stem from networking issues caused by Virtual Private Networks (VPNs). Sometimes, a VPN is necessary for accessing certain API services but in other cases, it can block your access to an API.

## Unblock yourself

If the endpoint is public, try to switch off your VPN.

* Ensure your request [configuration is error-free](/docs/sending-requests/requests/#adding-request-detail) by checking for typos, extra spaces, or invalid JSON formatting.
* Compare the API documentation of the service you’re making a call to and verify that the below elements if required, are configured correctly in the request:
  * The [request headers](/docs/sending-requests/create-requests/headers/#configure-request-headers)
  * The parameters in the [request body](/docs/sending-requests/create-requests/parameters/#send-body-data-with-requests)
  * The [query parameters](/docs/sending-requests/create-requests/parameters/#send-request-parameters)
  * The [HTTP method](/docs/sending-requests/create-requests/request-basics/#select-request-methods)
  * Check if the API requires you to be behind a VPN. If a VPN is required, make sure that your VPN is turned on.
* If you get the error when using the  [Collection Runner](/docs/collections/running-collections/intro-to-collection-runs/)  or when you are using  [Monitors](/docs/monitoring-your-api/intro-monitors/) , try to replicate the issue by sending an individual request in Postman. If the request doesn’t return the error, the server might have been overloaded.

If the issue persists after following the steps in the **Unblock Yourself** section, reach out to the service provider of the endpoint you are trying to make a call to.

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Have more questions? [Submit a request](/help/submit-request)

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