***

title: Receiving 401 Response trying to add user with Postman API
description: >-
You are experiencing the following issue You are using a POST request
[https://api.getpostman.com/scim/v2/Users](https://api.getpostman.com/scim/v2/Users) , and the response returns the
following error...
------------------

## You are experiencing the following issue

You are using a POST request [https://api.getpostman.com/scim/v2/Users](https://api.getpostman.com/scim/v2/Users), and the response returns the following error message:

```
{"schemas": ["urn:ietf:params:scim:api:messages:2.0:Error"],"detail": "Unable to access the team. Check if you have entered a valid API key.","status": "401"}
```

## How to unblock yourself

* Verify your  [Postman team plan](https://go.postman.co/billing/overview) .
  * Provisioning with SCIM is only available to  [Postman Enterprise plans](https://www.postman.com/pricing) .
* **If you're on an Enterprise plan** , make sure you have [generated a SCIM API KEY](/docs/administration/scim-provisioning/scim-provisioning-overview/#generating-scim-api-key) .

## Still need help?

[Submit a support request](https://support.postman.com/hc/en-us/requests/new/) and include the following information:

* [Console logs](/docs/sending-requests/response-data/troubleshooting-api-requests/#debugging-in-the-console)  from the request.
* Emails of all the impacted users.
* The owner of the SCIM API Key.

***

Have more questions? [Submit a request](/help/submit-request)

***