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title: Fixing "Something went wrong" error
description: >-
You are experiencing one of the following issues You see the 'Something went
wrong' error when launching Postman or after performing a specific action.
Postm...
--------

## You are experiencing one of the following issues

* You see the 'Something went wrong' error when launching Postman or after performing a specific action.
* Postman has encountered an error.

## What to expect

It is usually an intermittent issue that occurs when application services are unable to connect or load content due to network problems or locally corrupt files.

## Unblock yourself

* Force close the application from the Taskbar and Relaunch the application.
* You can also try to “[Clear cache and Reload](/help/faqs/troubleshooting/how-to-remove-local-data)” from Help.
* Alternatively, you can use the [Postman web app](https://go.postman.co) to access your account.
  If that works, it indicates that there might be a client-side issue with the Postman desktop app. You can then follow the steps to [Remove Postman’s local data](/help/faqs/troubleshooting/how-to-remove-local-data) to see if that helps.

If you are still facing this issue, [please submit a support request](https://support.postman.com/hc/en-us/requests/new/) with the following information in the request:

* When did you first notice the error - during the application launch or after performing a specific action?
* [Logs from the application](/help/faqs/troubleshooting/how-to-open-my-logs-directory)

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Have more questions? [Submit a request](/help/submit-request)

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