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title: I am locked out of using the latest version of Postman
description: >-
You are experiencing the following issue You’re getting the error “Your team
only supports Postman v10” when trying to access Postman. What to expect
Enterpr...
----------

## You are experiencing the following issue

* You’re getting the error “Your team only supports Postman v10” when trying to access Postman.

## What to expect

* Enterprise teams may see this message because the transition to Postman V11 is being rolled out gradually or because your team is not quite ready to migrate to V11.
  * This approach ensures a smooth transition by giving teams sufficient time to adapt to the new version and avoid any disruptions to their workflows.

## Unblock yourself

* Download Postman v10 from the link provided in the modal.
* You can reach out to your CSM/Account manager regarding the version upgrade if needed.

## Still need help?

[Submit a support request](https://support.postman.com/hc/en-us/requests/new/) and include the following information:

* Screenshot of the error message.
* [Logs from the application](/help/faqs/troubleshooting/how-to-open-my-logs-directory) .

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Have more questions? [Submit a request](/help/submit-request)

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