Troubleshooting app issues

Postman automatically captures log messages in the event something goes wrong in the Postman app. The logs include information about recent activity in the app and can be helpful when troubleshooting issues.

Have questions about Postman? Check out Postman's Help Center for answers to frequently asked questions about the Postman app.

Contacting Postman Product Support

You can contact Postman Product Support if you need assistance resolving any issues you encounter in Postman. Go to the Postman Support Center and select Submit a Request.

Locating Postman logs

Use the instructions below to locate the Postman logs on your macOS, Windows, or Linux system. Attach the log files to your support request to help the support team provide you with a resolution to your issue.

Locating logs in macOS

To locate the logs in macOS, open the Postman app and go to View > Developer > View Logs in Finder.

Locating logs in Windows

To locate the logs in Windows, open the Postman app and go to View > Developer > View Logs in Explorer.

Locating logs in Linux

To locate the logs in Linux, open the Postman app and go to View > Developer > View Logs in File Manager.

Accessing the DevTools console

The DevTools console provides additional internal debugging entries for Postman that may be useful in troubleshooting problems with the app.

To access the DevTools console logs, go to View > Developer > Show DevTools (current view). In the DevTools window, select Console to see the app debug logs.