Billing and Payment

This section covers common questions and guides related to billing, subscriptions, and payment management in Postman. Whether you need to update your payment details, manage your subscription, or understand how billing works, you’ll find the information you need here.

What you’ll find here

Subscriptions and plans

Learn how to manage your Postman subscription, including how to cancel your subscription, stop auto-renewal, change your team size, and understand the Auto-flex feature for flexible team scaling.

Payment and invoices

Find help with updating payment details, resolving declined credit cards, getting copies of invoices, updating team billing details, and getting a quote for your organization.

Add-ons and features

Get information on purchasing and managing add-ons like Postbot, understanding AI Credits, removing add-ons, and how monitoring usage is billed.

Roles and access

Learn how to get the Admin and Billing roles needed to manage your team’s subscription and payment settings.

Partnerships

Find information on how to become a Postman partner.

Common issues

Get help resolving common billing issues such as blocked access errors, declined credit cards, and trouble updating payment details.

Need more help?

If you can’t find the answer you’re looking for, you can submit a support request or reach out to the Postman community for assistance.

Have more questions? Submit a request