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On this page
  • You are experiencing one of the following issues
  • What to expect
  • Unblock yourself
  • You’re using the lightweight API Client and can’t see your data
  • You’re signed in to a Postman account and can’t see your data
  • I lost my environment variables after migrating from the Scratch Pad
  • I lost my requests after migrating from the Scratch Pad
FAQsTroubleshooting

I lost my data after migrating from the Scratch Pad

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My Postbot limit didn’t get updated

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How to remove local data

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You are experiencing one of the following issues

  • I’m unable to see collections and any of my data after moving from the Scratch Pad to the lightweight API client or a Postman account.
  • I was on the Scratch Pad, and my app updated. Now, I can’t see my collections or any other of my data.
  • I lost my environment variables after migrating from the Scratch Pad.
  • I lost my requests after migrating from the Scratch Pad.

What to expect

  • The lightweight API client doesn’t have collections and environments.
  • The migration option is available when you sign in to Postman from the Scratch Pad.
  • Only your History migrates when switching to the lightweight API Client from Scratchpad.

Unblock yourself

You’re using the lightweight API Client and can’t see your data

Export your data from Settings > Data in the lightweight API client.

  • Note: To import them, sign in to a Postman account.

You’re signed in to a Postman account and can’t see your data

  1. Make sure they’re using the most recent version of Postman . The migration option is available on a version above v10.14.
  2. Go to Settings > Data > Migrate data .

I lost my environment variables after migrating from the Scratch Pad

Check this Help Center article: I lost my environment variables after migrating from the Scratch Pad

I lost my requests after migrating from the Scratch Pad

Check this Help Center article: I lost my requests after migrating from the Scratch Pad

Have more questions? Submit a request