FAQs

This section covers frequently asked questions about Postman across a wide range of topics. Whether you’re looking for guidance on account settings, team management, sending requests, or configuring your Postman setup, you’ll find clear answers here.

What you’ll find here

Postbot

Learn about Postbot usage limits and how to assign Postbot access to your team members.

Postman app

Get answers about running Postman on virtual machines (VDI/VM) and what to expect from the end-of-life of older Postman versions.

Account

Find information on managing your Postman account, including how to delete your account or account data, merge accounts, reset your password, enable two-factor authentication, manage sign-in methods, and access support requests.

Teams

Learn about merging teams, assigning collection roles to team members, and setting up Postman with identity providers like Okta.

Collections and workspaces

Get answers about recovering deleted collections and folders, finding element IDs, removing indexed content from Google, and recovering collections moved to other workspaces.

Sending requests

Find help with common request-related tasks such as dynamically setting variable values, persisting variables, updating multiple requests, configuring proxies, installing Newman, and using cookies in scripts.

Troubleshooting

Learn how to collect diagnostic information, including how to open your logs directory and get logs from both the Postman desktop and web apps, as well as resolving data migration and Postbot limit issues.

Documenting an API

Get answers about documentation visibility, making collections public or private, API Network view counts, and search engine indexing of published documentation.

Postman configuration

Find information on MSI/PKG installation packages, IP ranges used by Postman, gRPC mock servers, audit logs, connecting to databases, using Postman locally, and support for Apple M1 chips.

Security and Compliance

Learn about Postman’s AI resources, data collection practices, commercial use policies, and how to protect your information from credential stuffing attacks.

Contributing to Postman

Learn how to submit feature requests to help improve Postman.

Postman Game

Find instructions on how to play “Postman: API-First Journey.”

Still have questions?

If you can’t find the answer you’re looking for, you can submit a support request or ask the Postman community for help.

Have more questions? Submit a request