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I am seeing an error saying that my Postman account has been deactivated

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You are experiencing the following issue

While signing into my Postman account, I get the error: This account is deactivated. Enter a different email or username.

Reason

When enabling SCIM for your Postman team, your account may get deactivated in the SSO provider portal.

Unblock yourself

Okta is your SSO provider

  • Contact your Postman team Admin to:
    • Reenable SCIM provisioning and ensure that Deactivate users is selected.
    • Remove the team member from the Postman application in Okta.
    • Add the team member back to the Postman application.

You have another SSO provider

  • If you were on a Postman Enterprise team before and using SSO to sign in, contact your Postman team Admin to reactivate your account in the SSO provider portal or from the Postman SCIM API .

Instructions for reactivating an account via the Postman SCIM API

  • Admins will need to use the Get all user resources endpoint to get the complete list of team users to get the SCIM user ID.

  • Note: You can use the filter query parameter to filter by user email address.

  • Use the Update a user endpoint to set the active property as true to reactivate the account.

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