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  • You are experiencing the following issue
  • What to expect
  • Unblock yourself
Resolve issuesSending requests

Fixing a 404 Not Found error response

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You are experiencing the following issue

After sending a request, the response results in a 404 Not Founderror*.*

What to expect

A 404 Not Found is an HTTP status code response that indicates that the server won’t process the request because it is unable to locate the resource specified in the request.

Unblock yourself

  • Make sure there is no error in the configuration of your request . Look for typos, whitespaces, or invalid JSON formatting.
  • If your request contains special characters, try to turn off the encoding inside Postman .
  • Compare the API documentation of the service you’re making a call to and verify that the below elements if required, are configured correctly in the request:
    • The request headers
    • The parameters in the request body
    • The query parameters
    • The HTTP method
  • If your endpoint is private, make sure the proxy settings are configured correctly.

If the problem continues after verifying your request’s configuration, contact the service provider of the endpoint you’re attempting to access.

Have more questions? Submit a request