For AI agents: a documentation index is available at the root level at /llms.txt and /llms-full.txt. Append /llms.txt to any URL for a page-level index, or .md for the markdown version of any page.
Postman
PricingEnterprise
Contact SalesSign InSign Up for Free
    • Help
      • Overview
        • I can't update my email for SSO
        • I am seeing an error saying that my Postman account has been deactivated
        • Seeing a JIT error when trying to access my team with SSO
        • I don't receive the password reset email
        • I forgot my username
        • I'm not receiving the verification email
        • My session has expired
        • Fixing the error that username's been taken
        • I am having trouble accessing my Postman account
Postman API Platform

Product

  • Postman Overview
  • Enterprise
  • Spec Hub
  • Flows
  • Agent Mode
  • API Catalog
  • Fern
  • Postman CLI
  • Integrations
  • Workspaces
  • Plans and pricing

API Network

  • App Security
  • Artificial Intelligence
  • Communication
  • Data Analytics
  • Database
  • Developer Productivity
  • DevOps
  • Ecommerce
  • eSignature
  • Financial Services
  • Payments
  • Travel

Resources

  • Postman Docs
  • Academy
  • Community
  • Templates
  • Intergalactic
  • Videos
  • MCP Servers

Legal and Security

  • Legal Terms Hub
  • Terms of Service
  • Postman Product Terms
  • Security
  • Website Terms of Use

Company

  • About
  • Careers and culture
  • Contact us
  • Partner program
  • Customer stories
  • Student programs
  • Press and media
Twitter iconLinkedIn iconGithub iconYouTube iconInstagram iconDiscord icon
Download Postman
Privacy Policy

© 2026 Postman, Inc.

On this page
  • You are experiencing the following issue
  • Reason for the Error
  • How to unblock yourself
Resolve issuesAccount

Seeing a JIT error when trying to access my team with SSO

||View as Markdown|
Was this page helpful?
Previous

I am seeing an error saying that my Postman account has been deactivated

Next

I don't receive the password reset email

Built with

You are experiencing the following issue

I see the following error when trying to join my Postman team: You need to be invited to join the team as JIT. Provisioning is not enabled for your team. Please contact one of the team administrators.

Reason for the Error

  • The first time a new user logs in to Postman through the IdP, a Postman account is created under two conditions:
    • The team has seats available
    • The checkbox Automatically add new users was enabled during SSO configuration.
  • When the team Admin sends an invite to someone to join the team, it is only when the invite is accepted that a new Postman user is created in the team. This is why JIT (Just in Time) provisioning has to be activated.
  • Note: The action of activating JIT is done by selecting the checkbox below.JITEnable.png

How to unblock yourself

  1. Ask an Admin of the Postman team to perform the steps below:
  2. Go to Team Settings > Authentication .
  3. Select Edit next to the Authentication Method .
  4. Enable the checkbox Automatically add new users .
  5. Select Save authentication .
  6. Once the team Admin has performed the steps above,
  7. Copy and paste your invite link to an incognito session in a browser.
  8. Select Sign in with SSO .
  9. Enter your team domain in the domain field.
  10. Enter your Postman account credentials.
  • Note: Enter the password associated with your existing Postman account, not your SSO password . This extra security step requires you to enter your Postman password to link your existing Postman account.
    • If you don’t recall your password, reset it on this page .

Have more questions? Submit a request