Managing your account

Having a free Postman account allows you to sync and back up your work so that you can access it from different machines. With a Postman account, you can also collaborate with others on your API projects.

Signing up for a Postman account is optional, and you can use the Postman desktop app without an account if you prefer. If you do want to create a Postman account, continue to the Signing up for a Postman account section.

If you need assistance with your Postman account, you can contact our support team or check out our Help Center's account FAQs.

Contents

• Signing up for a Postman account
• Signing into Postman
• Updating your account and profile settings
• Updating your notification preferences
• Managing your active sessions
• Upgrading your account
• Account security policies and standards

Signing up for a Postman account

Before you sign up for a Postman account, either download and launch the desktop app or navigate to the web app.

You will see a prompt to log in or sign up. Select Create Account. You can sign up using an email address or using your Google account:

• Email: Enter your email and create a username and password. Check the box to agree to the Terms of Use, which you can view by selecting the link, and select Create free account. Postman will send you an email to confirm your account. Follow the instructions in the email to complete your account setup.
• Google account: Select Sign up with Google and follow the instructions.

When you first sign up for a Postman account, you will be prompted to provide some information about yourself, including your name and your role, to help customize the app experience to your needs. Enter your details and select Continue.

Your new Postman profile will be visible to collaborators and anyone viewing resources you share or publish.

You can update your account and profile settings at any time.

Creating or joining a team

During the sign up process, you have the option to create or join a team:

• Joining a team. If you are signing up with your company email and your company has a Postman account with team discovery enabled, you will see teams you can join.
• Creating a team. To create a team and optionally invite collaborators, select Create new team. Enter your team name and URL, then select Continue.

Signing into Postman

From the Postman app, you can sign in by selecting Sign In in the upper-right corner of the app or selecting Home in the upper-left corner of the app then Sign In. You can also navigate to Postman's website and selecting Sign In in the upper-right corner of the page.

When you sign in using the Postman desktop app, the app will open a new screen that directs you to Sign in via web browser. Your default browser will automatically open a webpage asking you to sign into Postman. If your browser does not open within a few seconds, select the open your browser link in Postman.

You can opt out of the sign in process at any time by navigating back to the Postman app and selecting Skip and take me to Postman Desktop App.

Sign into Postman in your browser by entering your account credentials or signing in with Google. If you are on a Postman Professional or Enterprise plan, opt to Sign in with Single Sign-On (SSO).

Check Keep me signed in if you would like to remain signed in after your current session for 30 minutes before re-authenticating. If you do not want to remain signed in on the computer you are working on, uncheck this option. Note that you will be prompted to sign in again after 30 minutes.

After you sign in, you will see a confirmation in your browser and you will be redirected back to the Postman desktop app.

You must complete the process of signing in within five minutes once you begin the process in the Postman desktop app. If you go beyond this time, you must return to the Postman desktop app and restart the sign in process.

Switching between accounts

You can sign in to multiple accounts at the same time in Postman. Select your user avatar in the top right to toggle between accounts or select Add a new account to sign in with another one.

Updating your account and profile settings

You can manage your account and profile settings on your account settings page. Account settings include your email address and password, and profile settings include your username, bio, and profile photo.

Updating your account settings

You can manage account settings including your email address, password, and workspace data on your account settings page.

Changing your email address

If you are on a Professional, Basic, or Free plan, you can change the email address associated with your Postman account. Navigate to your account settings page. Select your avatar in the upper-right corner > Account Settings > Account. Edit your email address and select Update Email to save changes.

If you are on an Enterprise plan, you must contact your team admins to update the email address associated with your Postman account.

Resetting your password

If you are on a Professional, Basic, or Free plan, you can reset your password if you are already signed in by navigating to your account settings page. Select your avatar in the upper-right corner > Account Settings > Account. Select Edit Password.

If you are not signed in to your Postman account, you can recover your username or reset your password from the Sign In page. Select Trouble signing in? Enter your account email, select the I'm not a robot box, and select Submit. Postman will send you an email with instructions for recovering access to your account.

If you still have trouble logging into your Postman account, contact Postman support.

If you are on an Enterprise plan, you must contact your team admins to update the password associated with your Postman account.

Deleting your account

Deleting your account is an irreversible operation. Any data synced to your account will be deleted and no longer be accessible.

If you are on a Professional, Basic, or Free plan, you can permanently delete your Postman account from your account settings page. Select your avatar in the upper-right corner > Account Settings > Account. Select Delete Account. Before the account is deleted, you will be asked to sign in again to verify that you own the account.

If you are on an Enterprise plan, you must contact your team admins to delete your Postman account.

Updating your profile

You can update your Postman profile and add more details about you on your profile settings page.

Updating your username

You can update your username at any time by navigating to your profile settings. Select your avatar in the upper-right corner > Account Settings. Edit your username and select Update Profile to save changes.

Making your profile public

Your Postman profile is visible to your Postman team, and you can choose to make your profile public to the Postman community. You can enable or disable your public profile at any time in your profile settings. Select your avatar in the upper-right corner > Account Settings. Select the toggle next to Make profile public, then Update Profile.

Updating your notification preferences

You can update your notification preferences by selecting your avatar in the upper-right corner > Notification Preferences.

You can opt in to or out of email or in-app notifications about security, usage, monitors, and comments by selecting or de-selecting the boxes next to each item. Select Update Preferences to save changes.

In addition to email and in-app notifications, you can also send many notifications to Slack using the Slack integration. After you add the Slack integration, you will see an additional column of notification items you can select. These notifications will be sent to Slack by the integration.

Managing your active sessions

You can manage your active Postman sessions by selecting your avatar in the upper-right corner > Active Sessions. You can view all of the devices you're logged in to Postman on and revoke any sessions you no longer use or recognize. You can also choose to Revoke all sessions.

Upgrading your account

If you have a free account, you can upgrade it by navigating to Postman and selecting Upgrade in the top-right corner.

If you have a paid account, you can upgrade your Postman plan by navigating to your billing dashboard and selecting Edit Plan on the right. To learn more about upgrading and managing your Postman plan, see our Billing guide.

The cost of your upgraded plan or additional seats will be prorated based on the time left in your team's current billing cycle. For more information, contact Postman's sales team.

Account security policies and standards

Postman uses several technologies to ensure that your personal data is secure:

• Communication with Postman servers only happens through HTTPS and Secure WebSockets.
• Environment and global variables are encrypted so that only you can view them.

For more details on Postman's security policies and standards, visit the Postman EULA, security overview, and privacy policy.

Next steps

Now that you have created a Postman account, you're ready to start working! When you are logged into Postman, you are connected to the Postman servers and your work is continuously backed up. Learn more about how Postman syncs your data in the Syncing your work section.