Use your AI request to interact with an AI model

You can interact with an AI model with two kinds of prompts: user prompts and system prompts.

A user prompt is an individual request made within the context of an ongoing conversation, such as a question or instruction. For example, "When did Postman's founders found the company?" or "List Postman's best collaboration features."

A system prompt sets the parameters and overall context for the entire conversation. For example, "Respond like you're Cooper the dog—Postman's official mascot. You're friendly and helpful."

As you interact with the AI model, the model returns a response. You can use these responses to experiment, test, and evaluate an AI model.

Interact with the AI model

To interact with the AI model, do the following:

  1. Choose an existing AI request or create a new one.
  2. Enter your user prompt and (optional) enter or edit your system prompt.
  3. Click Send.
  4. Repeat these steps to add to your conversation.

Postman adds your Message (user prompt) and the Response to the open conversation. In the conversation, you can view the user prompt and response details for each interaction.

Each response includes a response code, response time, token count, and timestamp. If you hover over the token count, you can see a breakdown by token type.

To view the user prompt details for an individual interaction, click Down Large icon next to your user prompt. Depending on the conversation and interaction, you may see the System Prompt, Context (such as past interactions), and Settings.

Manage your conversations

You can rename and delete your conversations, and create new ones.

Important: Conversations aren't saved and won't be available after you close an AI request. If you want to preserve your conversations, keep the AI request open.

Rename your conversation

To rename your conversation, do the following:

  1. If you have more than one conversation, and the conversation you want to rename isn't open, click History icon History next to your conversation's name and click the conversation you want to rename.
  2. Click your conversation's name and rename your conversation.
  3. Press the Return or Enter key.

Delete your conversation

To delete your conversation, do the following:

  1. Click History icon History next to your conversation's name.
  2. Hover over your conversation's name.
  3. Click Options icon and then click Delete.

Create a new conversation

To create a new conversation, do the following.

  1. Click History icon History next to your conversation's name.
  2. Click Add icon.
  3. (Optional) Rename your conversation.

Last modified: 2025/07/25