Billing

Postman provides a self-serve billing process. Refer to the following sections for guidance on managing your account, plan, and payment.

Contents

Billing dashboard

The Postman billing dashboard provides access to account management.

Viewing account history

In your billing dashboard, select Account History. This page allows you to view your team's historical billing activity, as well as the date and time of each action.

account history

Items such as updates to your Postman subscription, card changes, payments, and charges are all listed in chronological order.

Viewing past invoices

In your billing dashboard, select Invoices. To get a copy of an invoice, hover over its listing and select Get Invoice.

invoices

To add or edit the information on an invoice, see adding custom information to invoices.

Managing overages

In your billing dashboard, select Overages. Check or uncheck the box to enable or disable monitoring overages for your team.

monitoring overages

If your API development pipeline is dependent on Postman monitoring, disabling overages may cause unintended consequences. To avoid this as well as potentially fluctuating pay-as-you-go charges, check out pre-paid monitoring blocks.

Payments

Postman offers various payment options dependent on your plan type.

Managing cards

In order to add, remove, or set a default card, select Payment Methods in your billing dashboard.

To add, click Add A New Card.

To remove, hover over the card in question and select the trash can icon.

To set a card as default, hover over the card and Set as Default.

payment methods

Paying by invoice

Invoicing is available to Postman Business and Enterprise teams. New customers can email the Postman Sales team to get started. Existing customers can submit a request to be invoiced instead of automatically charged.

You can pay invoices online, via check, or via wire-transfer. Invoices will be sent to your team's billing email address found in your billing details, and will include offline payment instructions. Pending payments can be found in your billing dashboard.

Adding custom information to invoices

To add or edit the information on an invoice, navigate to your billing dashboard and select Invoices > Edit Invoice Details > Billing Details.

Add or update your billing email, company name, address, and (if applicable) VAT ID, then Save Changes. All future invoices will have the updated copy. To modify an existing invoice, submit a request.

billing details

Failed payments

If you have a card on file, Postman will automatically attempt 3 times to charge it. If this is unsuccessful, team members with billing privileges will be notified via email.

failed payment email

If payment is unsuccessful, Postman offers a grace period of 10 days to avoid service disruption. For invoice-based teams, this means 10 days following the due date listed on the invoice.

All team members are notified in the event of non-payment and subsequent service deactivation in Postman.

Team and plan changes

You can change your team's plan and billing cycle in the billing dashboard. To upgrade to Postman Business or Enterprise, email the team.

Changing your plan

To change your plan immediately, navigate to your billing dashboard and click ... > Change Plan. Select your desired plan from the drop-down and choose Annual or Monthly for your billing cycle. Adjust your team size, then Proceed to confirm changes.

change plan

The cost of your new plan and/or additional seats will be prorated based on the time left in your team's billing cycle. For more information, contact Postman's sales team.

Setting instructions for next billing cycle

You can set instructions to determine what will happen at the end of your current billing cycle. To do so, navigate to your billing dashboard, then click ... > Set instructions for next billing cycle.

You can view your current plan and opt to Edit Standing Instructions. Select your desired option from the drop-down, then click Proceed and confirm your changes.

set instructions next cycle

You can change your standing instructions at any time before the end of your current billing cycle.

Changing billing cycle

Monthly teams can switch to an annual plan at any time by navigating to your billing dashboard and selecting ... > Change Plan.

change plan

Annual teams can switch to a monthly plan at the end of the current billing cycle. The number of days left in your current billing cycle appears under Upcoming Invoice.

Purchasing monitoring blocks

The availability of monitoring calls depends on your Postman plan level, with a portion allocated at no extra charge on all paid plans. Unless monitoring overages are disabled, you will be charged on a pay-as-you-go basis.

To purchase monitoring blocks, visit your monitoring usage details and select Set monitoring block count.

monitoring block purchase

Next steps

For information on team management, see Managing your team.

To learn more about the billing team role, see Roles and Permissions.