Create a Jira issue from Postman

Once you connect your Jira account to your Postman account, you can create a new Jira issue from any HTTP response in Postman. You can also link to an existing issue.

Create a Jira issue from an API response

If there's an issue with one of your API responses, you can create a new Jira issue from Postman.

To create a Jira issue from an API response, do the following:

1. Open your HTTP request. Then, click Send.
2. In the response pane, click View more actions. Then, click Add to Jira Cloud. Postman prompts you to create a new issue or link to an existing one.
3. Select a Jira site and project. To search for a project, start typing its name.
4. Select a work type for example, bug, or story. Additionally, Postman displays any required and optional fields.
5. Enter a summary and (optional) description.
6. (Optional) Choose to include the response in the issue.
7. Select an assignee. To search for an assignee, start typing their name. If no assignee is selected, the default is 'Automatic'.
8. If there are any required fields, complete them. All required fields must be completed to save the issue. Then, (optional) complete any optional fields. Click Show optional fields to see the list of optional fields.
9. Click Create Issue.

Postman creates a new Jira issue for you and links it to your API request.

When you view your issue's description in Jira, you'll see a link to your request in Postman.

You can also view all issues linked to your request and all issues linked to your collection.

Link to an existing Jira issue from an API response

If there's an issue with one of your API responses, you can link to an existing Jira issue from Postman.

To link to an existing Jira issue from an API response, do the following:

1. Open your HTTP request. Then, click Send.
2. In the response pane, click View more actions. Then, click Add to Jira Cloud. Postman prompts you to create a new issue or link to an existing one.
3. Under Select option, select Connect existing issue.
4. Select a Jira site and project. To search for a project, start typing its name.
5. Select an issue. To search for an issue, start typing its name. You can also paste a link to an issue.
6. (Optional) Enter a comment.
7. (Optional) Choose to include the response in the issue.
8. Click Connect Issue.

Postman links your existing Jira issue to your API request.

When you view your issue's description in Jira, you'll see a link to your request in Postman.

You can also view all issues linked to your request and all issues linked to your collection.